top of page
  • clarkespositolaw

How to Report a Cybersecurity Event to CBP

Updated: Aug 14, 2023

Click the play button above to watch our video.

There are a variety of cyber security "events" that your business may be subject to including cyber attacks, ransomware attacks, suspicious activity, internal security locks or updates to your current system. All of these events, even though they may not include the perpetration of a crime, may block you from adequately and compliantly submitting data to US Customs and Border Protection (CBP).

Technology is an essential element that allows for the facilitation of international trade to flow through the United States with data provided by the trade community to U.S. Customs and Border Protection and Partner Government Agencies.

If a member of the trade community is a victim of a cybersecurity attack that impacts the company’s ability to transmit transactions to CBP, CBP has identified the following information for reporting such an event and follow-up steps.

Initial Steps/Communication for Reporting Cybersecurity Incident to CBP

  • Who to contact at CBP?

    • All security incidents that have any effect on the security posture of CBP must be reported to the CBP Office of Information Technology (OIT) Security Operations Center (CBP SOC) at 703-921-6507.

    • During business hours (6:30 am-7:30 pm EST): Contact CBP OIT SOC at 703-921-6507 and if applicable, contact the party’s Client, Representative. If the Client Representative is unknown, please contact

    • After business hours (after 7:30 pm EST): Contact CBP OIT SOC and the CBP Technology Service Desk at (with the Client Representative's email address on copy, as appropriate).

  • When to contact CBP?

    • CBP should be contacted immediately once a cybersecurity attack is discovered.

Have you had a cyber security event and are unsure if you should report it?

Do you think that you may need to contact an attorney before CBP?

Does your business need to update their cyber security policies to be compliant with CBP?

Have questions? Give our office a call today at (917) 546-6997, we would be happy to speak with you.

Have you found yourself in trouble with U.S. Customs and Border Protection (CBP), the U.S. Fish and Wildlife Service (FWS), or the Bureau of Industry and Security (BIS)? We are determined to help you. Click the link below to check out our booklets and learn how we can help guide you through this.

Ready to Learn More About CBP, OFAC,

BIS, FWS, and FDA?

We have dozens (literally!) of videos in our educational library on our YouTube channel related to importing, exporting, US Customs, BIS, OFAC, FWS, FDA, NFTs, and so much more. Subscribe to our channel now to stay up to date on the latest on these topics!

Our law firm helps growing companies who import and export comply with government regulations. We love what we do and we take our oath of confidentiality over your matters very seriously. How much? Watch this video to learn about it. CLICK HERE

Wondering "why should you have an attorney on your side?" Click here to watch one of our attorneys, Susan Steinman, break down the critical benefits as to why you want to have one on your side - whether you hire us to help you or another law firm.

Have questions? We are determined to help you.

We listen carefully to clients to ensure our understanding of the legal issues at hand, their factual context, and any limitations that might impact a chosen strategy. Feel free to connect with us using the contact form at the bottom of the Home page or send us an email at


bottom of page