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  • Writer's pictureDeanna Clark

Cyber Incident Guidance from CBP

Updated: Jun 28, 2023


U.S. Customs and Border Protection (CBP) has released a new guidance document for best practices regarding preparation and response to a cyber attack for customs brokers. This is the first release in CBP's supply chain resiliency series of guidance efforts.


Cyber attacks have only increased and become more sophisticated over the years. There are a variety of cyber attacks that can be simplified to either infrastructure or data attacks. Regardless of the specific type, nearly all would result in a supply chain disruption for an exporter. CBP offers the following broad concepts for cybersecurity planning and risk management:

  1. Maintain Written Cybersecurity Polices and Procedures

  2. Utilize, Update and Validate Efficacy of IT Controls

  3. Maintain up-to-date Interconnection Security Agreements

  4. Protect Your Data (Regular Data Backups, Record Maintenance, External Backup Devices)

  5. Develop a Plan for Communicating with Stakeholders when an Incident Occurs

  6. Have a Risk-Based Process for Screening and Monitoring Business Partners

  7. Account for Supply Chain Risks

  8. Have a Plan to Verify Clients Even if Systems are Down

CBP is advising that customs brokers have their own internal compliance systems that have the capacity to identify cyber incidents and alleviate any potential lasting effects. CBP encourages brokers to contact their Office of Information Technology Security Operations Center as soon as any cyber incidents become apparent.


Are you customs broker that needs further guidance about your cyber incident protocol? Are you still confused about what is considered a cyber incident? Have you recently had a cyber incident and are trying to take the proper reporting steps? Have questions? Give our office a call today at (917) 546-6997, we would be happy to speak with you.


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